Housing Assistance Payments

The Housing Authority processes two check runs each month – one is on the 1st working day of the month; the second is on or about the middle of the month. If the dates fall on a weekend or holiday, the checks are then mailed out the following work day. All payments are based on availability of funding from HUD.

Housing Authority Payments are normally processed without delay unless there is a problem with an inspection, termination date, or reinstatement date. New leases and contracts may find a delay in processing the initial HAP if paperwork is not received in our office by the cut-off date. Cut-off dates vary, but usually happen the last week of the month. If there is some sort of delay which has been rectified after the cut-off date, the check or adjustment should be processed with the interim check run which usually happens mid-month. The interim check run also processes any new leases and contracts that have missed the cut-off date.

It is the Housing Authority's policy to wait 10 working days before placing stop payments on any checks that have not been received. This is to allow delivery time for the post office. If after 10 working days, the check has not reached its destination, it is the responsibility of the landlord to contact the Housing Authority to notify us of the missing check. At that point, arrangements are made to have a stop payment placed on the check and re-issue with the interim check run.

Complaints

Complaints/allegations regarding our participants are taken seriously and vigorous action is taken to enforce the Code of Federal Regulations. Investigations are performed and appropriate actions are taken. We work closely with our local police and code enforcement departments and other government/non-government agencies.

What to do when repairs need to be done (Landlords & Tenants)

Landlords and tenants alike can use the following suggested procedure for a complaint.

1. When a situation arises in the unit, telephone the other party and follow-up by letter with a copy to the Housing Authority of the City of Pittsburg. In the letter, describe the problem and give a time limit to correct the problem.
2. When the time is up and the problem continues, write the Housing Authority to order a complaint inspection. The inspector will schedule an appointment to assess the problem. At the inspection, the inspector will also give a time frame for the problem to be solved. If the problem remains unresolved after the noted time limit, either the rent will be abated or the HAP contract will be terminated. If the problem is the tenant¹s, their continuation in the Section 8 Program may cease.

Please note that once the process of a complaint inspection begins, if neither party is compliant, the HAP contract may be terminated and the tenant will be allowed to move elsewhere if they remain eligible.